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Monitoring & Measuring Training Effectiveness & Evaluation: Kirkpatrick Model

17-18 Oct, 2023, Wyndham Grand Bangsar Kuala Lumpur (Previously Known As Pullman Bangsar Kuala Lumpur)

IPA Training is Registered with

Venue Details

Wyndham Grand Bangsar Kuala Lumpur (Previously Known As Pullman Bangsar Kuala Lumpur)
No 1, Jalan Pantai Jaya, Tower 3, 59200 Kuala Lumpur, - 59200

https://all.accor.com/hotel /7962/index.en.shtml


Phone : (603) 2298 1888
Fax : (603) 2298 1999

Contact us

FOR COURSE DETAILS

Juliany,

Office: 03 2283 6109

Mobile: +60 122281247

juliany@ipa.com.my

Phoebe,

Office: 03 2283 6100

Mobile: +60 193637822

phoebe@ipa.com.my

Bee Teng,

Office: 03 2282 6112

Mobile: +60 172566121

beeteng@ipa.com.my

FOR CUSTOMISED IN-HOUSE TRAINING

Jane,

Office: 03 2283 6101

Mobile: +60 129418251

jane@ipa.com.my

Keith,

Office: 03 2283 0000

Mobile: +60 162272735

keith@ipa.com.my

ADDRESS

A-28-5, 28th Floor, Menara UOA Bangsar,
No.5, Jalan Bangsar Utama 1,
59000 Kuala Lumpur

FOCUSING ON
  • Training Needs Analysis, And Linking To Evaluation
  • Business Plan
  • Levels of Needs Analysis
  • Linking Training Effectiveness with Recruitment
  • How People Learn
  • Implement and Monitor Training Plan
  • Evaluation
  • Performance Effectiveness and Dimension
INTRODUCTION

Organizations are faced with a myriad of problems and issues in the process/es of generating output in the form of products and/or services. Problems and issues range from low productivity, quality deficiency, falling market shares, dip in profit, to rude telephone operators. The cumulative effect of these problems and issues actually costs organizations tons of money.

 

Whilst there are ways and means of solving these problems and issues which inhibit the smooth and efficient generation of output, one of the most commonly used, AND underused, solutions is what everyone is familiar with – training. It is with this in mind that this course aims to assist the participants understand the contributions towards achieving a great learning organization.


WHO SHOULD ATTEND
  • Trainers
  • Would be trainers
  • Training managers and officers who need to design,
    develop and roll out training, analyze training needs
    and training evaluation within their organizations and to make recommendations on possible outcomes
  • All managers, including HR and many others
  • Participants who want to review their personal, functional and organizational readiness to respond to the changing needs of the business and to focus on developing talent
 
DAY 1
9:00 TRAINING NEEDS ANALYSIS, AND LINKING TO EVALUATION
  • Definition of Training Needs Analysis
  • Instructional Systems Model
  • Importance of Training Needs Analysis
10:45 BUSINESS PLAN
  • Company business directions, goals and targets
  • Corporate/Divisional/Departmental directions and goals
  • Align the HRD efforts to the company business goals
  • Without these, evaluation becomes meaningless
1:00 Lunch

2:00 LEVELS OF NEEDS ANALYSIS
  • Organizational Analysis
  • Task Analysis
  • Personal Analysis
  • How this matches with Evaluation
3:45 LINKING TRAINING EFFECTIVENESS WITH RECRUITMENT
  • The 3 key factors of recruitment
  • Linking practical aspects of training with these 3 factors
4:30 End of Day 1
DAY 2
9:00 HOW PEOPLE LEARN
  • The Visual, Auditory, Kinesthetic (VAK) system
  • Practical VAK
  • How that can be applied to organizations
10:45 IMPLEMENT AND MONITOR TRAINING PLAN
  • Implement the training plan.
  • System to monitor and track progress of training plan
1:00 Lunch

2:00 EVALUATION
  • Donald Kirkpatrick’s Evaluation model
  • Indicators to assess effectiveness of the overall training initiatives
  • Definition, how to do it, pros and cons of the 4 levels of evaluation
    - Level 1
    - Level 2
    - Level 3
    - Level 4
3:45 PERFORMANCE EFFECTIVENESS AND DIMENSION
  • Definition of Performance
  • How to measure successfully
5:00 End of Course
AFTER ATTENDING THIS COURSE YOU WILL RETURN TO YOUR JOB…
  1. Developing an understanding of a performance driven organization and business and people development objectives.
  2. Understanding training needs and match with results.
  3. Designing and developing effective training courses.
  4. Understanding techniques about handling people being trained and dealing with difficult situations or difficult participants
  5. Evaluating and follow up to enhance training effectiveness