• Growing Importance
  
• Getting Rid Of Obstacles
  
• Avoiding Common Grammatical Errors
  
• Not Forgetting Important Grammar Rules
  
• Clarification Strategies
  
• Pronunciation
• Vocabulary & Spelling
  
• Answering & Asking Questions Confidently
  
• Speaking Confidently
  
• Responding To Customers Confidently
  
• Impressive Phrases For English Presentations
  
• Communicate With Better Writing Skills
• Written Communication: Effective Email Writing
  
• Body Language Enhances English Communication

Effective English Communication Skills are of vital importance for work and business success.

The growing importance of English communication skills cannot be denied.

English, being an international common tongue is an important tool for global office interactions and commercial markets locally and abroad.

Both oral and written communication in English are much needed in and out of the office. Many people shun from English communication due to poor grammar and limited vocabulary.

Poor English communication can lead to unhappy consequences.

Some executives and managers failed to give proper instructions due to inability to communicate effectively in English. Their poor English presentations create miscommunication and bad image too. They will lose the respect and confidence from their sub-ordinates.

Customers will go away if customer service staff cannot explain or handle their complaints effectively in English. Wrong English phrases will chase customers away. Effective English communication skills are much needed to attract new customers and retain the old ones.

It is imperative for Executives and Managers to improve their English communication skills without delay for better work performance and business results.

This course helps participants to master effective English communication skills that deliver results. The participants will be more confident in their work delivery and connection with staff and customers.

This course increases the competency level of participants in presenting their instructions, information and views in English without fear. It also helps to overcome common grammatical errors that often cause embarrassments when executing their functions.

Effective English communication skills are the gateways to work and business success.

1. Improving English communication skills for better interactions and performance results.
   
2. Being self-motivated in using English to communicate effectively.
   
3. Being more confident in both oral and written English communication.
   
4. Communicating effectively with staff and customers without misunderstanding.
   
5. Improving vocabulary, spelling and grammar for overcoming embarrassing errors.
   
6. Using the accurate English words in presentations.
   
7. Increasing your work effectiveness.
   
8. Raising your ability in achieving company’s goals.

• Clerks, Executives & Managers who wish to improve their English communication skills
  
• Those who wish to overcome common errors in everyday English communication
  
• Those who wish to convey clear messages in English for maximum work effectiveness
  
  Level of understanding: Intermediate

Full participation is needed in this fun filled and energetic training. Interactive Lecture with Role Plays, Individual & Team Activities will be included for maximum effectiveness.