Your teams keep solving the same problems over and over because they're fixing symptoms, not root causes — and nobody's challenging whether they're solving the right problem in the first place.
Participants experience the full Design Thinking process — from empathy mapping to prototyping — applied to real business challenges they bring into the room. Teams leave with an actionable solution prototype and the repeatable framework to tackle future problems with more creativity, depth, and user focus.
Key Outcomes
Apply the five-stage Design Thinking process to a real organisational challenge
Conduct empathy mapping to uncover unmet user or customer needs driving the problem
Generate and rapidly prototype creative solution concepts using structured ideation tools
Test and iterate solution ideas using a low-fidelity prototype and feedback loop
What Makes it Different
Participants work on a live business challenge — not a fictional case — from Day 1
Rapid prototyping sprint: teams build and present a physical or digital concept by end of Day 2
Design Thinking Playbook provided — a step-by-step reference for facilitating future DT sessions independently
The challenge brief can be co-designed with your team pre-training — ensuring participants work on a problem that genuinely matters to your business and is actionable post-session.
Delivered to innovation, strategy, product, and operations teams across fintech, healthcare, telecommunications, and consumer goods companies seeking structured approaches to creativity.