The Right Document. The Right Version. Every Time.
Effective Document Control & Records Management
Your organisation is sitting on years of unstructured documents, outdated versions in active use, and records that can't be located when an audit, dispute, or regulatory request demands them immediately.
Participants build the knowledge and discipline to implement proper document control and records management — from version control and naming conventions to retention schedules, archiving, and compliance-ready retrieval. Organisations gain the structured information environment that supports audit readiness, operational continuity, and regulatory compliance.
Key Outcomes
Implement a document control system with proper numbering, versioning, and access management
Apply records retention schedules aligned to Malaysian regulatory and legal requirements
Design an electronic and physical filing structure that enables fast, reliable document retrieval
Prepare for and support audits with accurate, accessible, and compliance-ready documentation
What Makes it Different
Document System Audit exercise: participants assess their current document environment against best practice
Malaysian regulatory context: PDPA, ISO documentation requirements, and sector-specific retention rules covered
Document Control Implementation Toolkit: templates for naming conventions, registers, retention schedules, and filing structures
Training can be aligned to your organisation's existing document management system — whether paper-based, SharePoint, DMS, or ISO-certified — and incorporate your actual document categories and retention requirements.
A priority for organisations preparing for ISO certification, regulatory audits, or information governance upgrades — delivered to quality, administration, legal, compliance, and operations teams across manufacturing, healthcare, financial services, and the public sector.