Quality defects on your construction projects are being discovered at final inspection — or worse, by the client after handover — because quality control is applied sporadically rather than systematically at every stage of construction.
Participants develop the quality management skills to embed QC throughout the construction process — from material inspection and workmanship standards through to non-conformance management and final handover. Organisations reduce rework costs, improve client satisfaction, and build a site culture where quality is everyone's responsibility, not just the QA team's.
Key Outcomes
Implement a Construction Quality Plan covering inspection hold points, test requirements, and acceptance criteria
Conduct material and workmanship inspections against specification requirements at critical construction stages
Manage Non-Conformance Reports (NCRs) — raising, tracking, and closing out with root cause verified
Prepare quality documentation — ITPs, test records, and handover checklists — that satisfy client and regulatory requirements
What Makes it Different
ITP Development Workshop: participants build an Inspection and Test Plan for a real construction work package
Defect Recognition Exercise: participants identify workmanship and material non-conformances using photographic case studies
NCR Management System Template: a complete non-conformance tracking and close-out register for immediate deployment
ITP templates and inspection criteria can be aligned to your specific construction type — civil, structural, MEP, or finishing works — and the quality standards specified in your project contracts.
Delivered to QA/QC engineers, site supervisors, and project managers in building, infrastructure, and oil & gas construction across Malaysia and regional markets.