Building Facilities Management, Operations & Maintenance
Your facilities team manages the building operationally — but assets are depreciating faster than necessary, compliance obligations are partially met, and service contracts are being renewed on autopilot without the performance scrutiny that protects occupants and the asset value.
Participants build the end-to-end facilities management competence needed to run a commercial or industrial building at the standard occupants, regulators, and asset owners demand — from planned preventive maintenance and statutory compliance through to contractor governance and FM performance reporting. Buildings run more efficiently, costs reduce, and compliance gaps close.
Key Outcomes
Implement a planned preventive maintenance programme covering all critical building systems
Manage statutory compliance obligations — UBBL, DOSH, Bomba, and lifts — across the building portfolio
Govern FM service contracts using scopes of work, KPIs, and structured performance review
Report FM performance using cost, compliance, and service level metrics to building owners and management
What Makes it Different
Statutory Compliance Audit: participants assess their building's compliance status against current Malaysian regulatory requirements
PPM Schedule Development: participants build a 12-month maintenance plan for a real building system
FM KPI Dashboard Template: a management reporting tool covering the key FM performance and compliance metrics
Programme focus can be tailored to your building type — commercial office, industrial facility, retail mall, hospital, or residential — and the specific regulatory and operational challenges most relevant to your portfolio.
A core competency programme for property and FM professionals — delivered to facilities managers, building executives, and property management teams across commercial real estate, GLCs, healthcare, and industrial park operators.