At IPA Training (https://www.ipa.com.my/), we are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information in accordance with the Malaysian Personal Data Protection Act 2010 (PDPA).

1. Personal Data We Collect

When you register for a course, download a brochure, or contact us, we may collect information including but not limited to:

• Full Name
• Contact Details (Email address, phone number, office number)
• Company Name and Designation
• Billing and Mailing Address
• Dietary Requirements (for in-person training events)
• Information provided in "Contact Us" or "In-House Training" inquiry forms

2. Purpose of Data Collection

We use your personal data for the following purposes:

• To process your course registrations and manage your participation.
• To send you course brochures, invoices, and training updates.
• To respond to your inquiries regarding in-house or public training programs.
• To inform you about upcoming courses, events, or promotions that may interest you (subject to your consent).
• To comply with legal and regulatory requirements in Malaysia.

3. Disclosure of Your Information

We do not sell or rent your personal data to third parties. Your information may only be shared with:

• Authorized staff of IPA Training to facilitate your requests.
• External trainers or venue providers specifically for the purpose of event logistics.
• Regulatory or government bodies if required by law (e.g., for tax or auditing purposes).

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, loss, or misuse. Our website uses SSL encryption to ensure that the data you submit through our forms is secure.

5. Retention of Data

We will retain your personal data only for as long as is necessary to fulfill the purposes for which it was collected, or to comply with legal, accounting, or reporting requirements.

6. Your Rights

Under the PDPA, you have the right to:

• Request access to the personal data we hold about you.
• Request the correction of inaccurate or incomplete information.
• Withdraw your consent for marketing communications at any time.
• Request that we limit the processing of your data.

7. Cookies

Our website uses cookies to enhance your browsing experience and analyze website traffic. You can choose to disable cookies through your browser settings, though this may affect the functionality of certain parts of the site.

8. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact our Data Protection Officer at: